The Ethora Blog

Mastering Omnichannel Messaging: Definition & Benefits

Chat SDK

Sep 1, 2025

Mastering Omnichannel Messaging: Definition & Benefits

Discover how omnichannel messaging enhances customer engagement, boosts retention, and streamlines communication strategies.

What Does a Content Moderator Do and Why It Matters

Social

Sep 1, 2025

What Does a Content Moderator Do and Why It Matters

The Essential Role of Content Moderators and Their Importance Today, 67% of the global population has access to the internet. And every day, we all interact with content online, scrolling social media feeds, reading news, watching videos, or just surfing the web. Usually, what we see meets our expectations, and we don’t come across harmful […]

Context is King: The Critical Role of RAG in Customer Support AI

AI SDK

Aug 26, 2025

Context is King: The Critical Role of RAG in Customer Support AI

Disclaimer: this publication is inspired by the facebook post (in Ukrainian) of Оleksandr Krakоvetskyi. Oleksаndr is CTO at DonоrUA, CEO at DеvRаin and is a Microsoft AI Most Valuable Professional. His post has resonated with me and my thoughts on current AI customer support trends, so I decided to bring this discussion to our audience, […]

What is the LLM Model in AI? How to Run AI Models Locally?

AI SDK

Aug 21, 2025

What is the LLM Model in AI? How to Run AI Models Locally?

Understanding how to run AI models locally is essential for entrepreneurs and developers as it can enhance user experience, increase efficiency, and cut costs.

Chatbot UI Design: Best UI Design Tools for Effective UI

Chat SDK

Aug 18, 2025

Chatbot UI Design: Best UI Design Tools for Effective UI

Explore essential UI design tools for creating an effective chatbot UI. Learn design principles and tips for building seamless user experiences.

Top 10 Ways to Improve App Engagement & Retention

Chat SDK

Aug 15, 2025

Top 10 Ways to Improve App Engagement & Retention

Discover 10 proven strategies to improve app engagement and boost user retention. Learn how to keep users active and enhance their experience.

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