Ethora Community

Community › Developers (platform specific questions) › Backend, API, Admin Dashboard

Troubleshooting your dedicated Ethora server: checking logs

Archived from the Ethora community forum. First posted on 24 February 2026; product details may have changed since. For current setup see Get Ethora and GitHub.

Diagnostics of your network availability and your uptime service

# 1) Is anything listening on 80/443/8099?
sudo ss -lntp | egrep ':(80|443|8099)\b' || true

# 2) Is nginx up + config valid?
sudo systemctl status nginx --no-pager
sudo nginx -t
sudo journalctl -u nginx -n 200 --no-pager

# 3) Can the uptime app be reached locally (bypassing nginx)?
curl -fsS -m 5 http://127.0.0.1:8099/health || echo "uptime health failed"

Running built-in health checks

cd /home/ubuntu/ethora/deploy   # adjust if your install path differs
./scripts/health-check.sh

(replace "ethora" with your target directory if different)

Checking cloud security group and host firewall

sudo ufw status || true
sudo iptables -S | head

Checking docker containers (nginx is up but uptime health fails)

cd /home/ubuntu/ethora/deploy
docker compose -f docker-compose.uptime.yml ps
docker compose -f docker-compose.uptime.yml logs --tail 200 uptime

Diagnosing and resurrecting backend services

Diagnose:

pm2 status || true
pm2 ls || true
journalctl -u pm2-ubuntu -n 200 --no-pager || true
sudo systemctl list-units | grep -i pm2 || true

Resurrect:

pm2 resurrect || true
pm2 save || true

Make it survive reboot:

pm2 startup systemd -u ubuntu --hp /home/ubuntu
pm2 save

sudo env PATH=$PATH:/usr/bin pm2 startup systemd -u ubuntu --hp /home/ubuntu
pm2 save

Check for OOM and disk-full issues

df -h
free -m
journalctl -k -b -1 | egrep -i 'oom|killed process|out of memory' | tail -n 50 || true

Cleaning disk space

Diagnose what's using most space:

sudo du -xhd1 / | sort -h
sudo du -xhd1 /var | sort -h
sudo du -xhd1 /var/lib | sort -h
sudo du -sh /var/lib/docker/*

Common quick wins:

# Docker (often the biggest)
docker system df
docker image prune -af
docker builder prune -af

# Journald logs
sudo journalctl --vacuum-time=7d

SSL / Encrypt certs are missing

Rerun SSL setup script:

cd /home/ubuntu/ethora/deploy
sudo ./scripts/setup-ssl.sh
sudo ./scripts/setup-nginx.sh
Have a question about this? Ask the Ethora team.